Average Reviews:
(More customer reviews)I ordered and received this headset from Amazon during the week of August 14th, and have been using it constantly since then. I have not experienced the problem with broken earpieces that others have been harping about, and my usage has been 3-8 hours a day, every day (minus a week of vacation in September).
I feel paranoid, though, and want to order extra earpieces from Plantronics as they do *look* flimsy.
I do have several gripes; one is that I get echo in the earpiece if I turn up the gain on the microphone too high, but I do not know if this is a problem with the headset, or my phone (Cisco 7960). Another nitpick would be to have some way to put the phone on/off hook w/o using the HL10--it's such an ugly hack...
All in all, the product performs perfectly as advertised, crystal clear communication, the earpiece is comfortable if you don't wear glasses (sometimes I don't wear my contacts and the earpiece can become uncomfortable with glasses on; the headband should rectify this, but I don't like headbands). This is a solid piece of kit that I would definitely recommend and buy again should the need arise.
PS. Why did Amazon raise the price on this lovely little item? ($165 -> $199) Regardless, this is still a great value.
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The convenient Plantronics CS50 Wireless Office Headset System lets you take the conversation wherever you go with remarkable range and sound quality for crystal clear communications.The Plantronics CS50 combines the clarity of traditional corded technology with the mobility of wireless, so employees can move around the office to wherever business takes them--without interrupting or missing a call.
Plantronics CS50 Wireless Headset System
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